From smarter service flows to the right use of tech, you’ll learn how to streamline operations, empower your team, and uncover hidden profit levers—all without sacrificing the heart of hospitality.
Topics Covered
- How the modern taproom has evolved post-2020: expectations, staffing, and service models
- Mobile POS, QR ordering, and loyalty tools: when tech adds value—and when it doesn’t
- Smart layouts and service zones that reduce friction and increase sales
- Operational insights from POS and brewery management tools
- Hidden profit levers: reducing comps/voids, improving pour control, and optimizing labor
- Building recurring revenue through memberships, events, and exclusive perks
- Real brewery stories of balancing operational discipline with brand experience
- Audience Q&A throughout
Guests
- Lee Cleghorn, Co-Founder, Outer Range Brewing
- Brian Stetson, Customer Success Manager, Arryved
- Jamie Bogner, Host, Craft Beer & Brewing Podcast
This event is sponsored by Arryved.