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Craft Beer & Brewing
World-Class Beer Service with Greg Engert

Craft Beer & Brewing Course

World-Class Beer Service with Greg Engert

From breaking down flavor profiles to proper pouring, glassware, and caring for draft lines, Greg Engert of the Neighborhood Restaurant Group lays out his approach to world-class beer service.

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From breaking down beer styles for customers to pouring and caring for draft lines, Engert lays out his approach to world-class beer service in this video course. Among other topics, Engert covers: 

  • the most effective ways to talk about beer
  • careful intentionality for breaking down beer flavors vs beer styles
  • building a beer menu
  • serving draft, bottle, and canned products
  • operations behind the bar
  • draft systems
  • and much more

This course is outstanding for anyone who pours or drinks beer, not just professionals. It dives into beer flavor and service in a more nuanced, intentional way than seen before.

Course contents

5 chapters, 24 lessons, 1h 30m of video

Chapter 1

Welcome

  • Welcome to My Course2:50
  • Understanding a Craft Beer Menu4:18
  • Example ChurchKey Draft List

Chapter 2

Defining Beer Flavors & Styles

  • Crisp3:34
  • Hop5:02
  • Malt2:40
  • Roast2:51
  • Smoke2:56
  • Fruit & Spice1:44
  • Tart & Funky4:21
  • Behind the Bar: Tell Me a Story

Chapter 3

Serving Beer

  • Service Temperature6:00
  • What is Flavor?3:40
  • Warmer Service Temperatures2:11
  • Glassware9:09
  • How Clean Is Your Glassware?
  • Bottle & Can Service11:43
  • Draft Service5:45
  • Patience for a Pint: The Art and Science of the Slow Pour
  • Behind the Bar: Pouraphernalia

Chapter 4

Behind the Bar

  • Service Systems Behind the Bar11:46
  • Walk-In Cooler + Draft System7:42
  • Keeping Your Draft Lines Clean

Chapter 5

Thank You

  • Wrap Up2:10

What students say

5.0 from 18 reviews
  • I Loved It!

    This was a hugely informative class, I learned so much is a very short amount of time. This class alone puts a big dent in the cost of my CB&B membership. Very well presented and easy to follow.
    Chuck Nute
  • Excellent!

    Excellent! I knew the class would be interesting when Greg first talked about head retention value and particular beer temperatures.
    Richard Swinney
  • Fabulous course. Much appreciated

    Fabulous course. Much appreciated. Would also love to see another installment with food pairing and staff education :)
    Gareth Parker
Show all 18 reviews
  • This was a hugely informative class, I learned so much is a very short amount of time. This class alone puts a big dent in the cost of my CB&B membership. Very well presented and easy to follow.
    Chuck Nute
  • Amazing thorough review of excellent beer service!

    Thank you so much for this very informative and thorough class on serving beer.
    Michael Green
  • Good title

    Good presentation
    John Applegate
  • Great course

    So much information, insights and passion for serving beer at its best.
    Chris Miller
  • All Relevant Material

    I loved this course and Greg's passion. He explains what to do and how to do it, and importantly, why. Almost all the material is salient for homebrewers. I', now going to increase the temperature on my kegerator.
    Dale Muir
  • Thank you

    Very informative Very well pressented
    saar reuven
  • Every Server should care this much!

    Awesome review of what beer can be (the brewer's dream) when served with passion and care. Beer category/flavor groups and descriptions helped with my beer judge training and proper serving sections reinvigorated my love for appropriate glassware.
    Bob Peters
  • Super

    So much to think about in this course. Detail detail detail! So often I drink in places that pay so little attention to any of the things mentioned in this course yet so many of these things are crucial to presenting beer at its best and finest. Some of it is pricey, but so much of it is just about taking the time to care and make a priority. 5 stars plus..... Super job!!
    dcndoug02@comcast.net .
  • This course is a must if you own a business!

    As a craft beer bar owner I’m always looking for better ways to get customers and keep them. This course is full of good information. I definitely learned a great deal of valuable information. Thanks!
    Geoffrey Smith
  • Very informative

    Text right amount
    Eugene Arlotta
  • Insightful

    Great course! Learned a lot. A very good use of my time.
    James Richardson
  • Very informative

    I love Greg"s energy and passion for beer service. I learned a lot about serving temperature too.
    Adrian Quinlan
  • Excelelent

    I have a pub and all the knowledge is very useful, thank you
    Manuel Guzman
  • enthusiastic

    A man who is serious what is trying to do. Respect!
    Meelis Uudmäe
  • World-Class Beer Service with Greg Engert

    very helpful
    paul dunn